Boevaage Plumbing Inc. Privacy Notice
Privacy Notice This Privacy Notice was last updated in [6/18/2026]
1. INTRODUCTION ABOUT US This website (the “Site”) is owned and operated by
Boevaag Plumbing, Inc. (we, our or us). We can be contacted at:
[boevaag@boevaagplumbing.com P.O. Box 1257, Prior Lake, MN (PC643315).
2. ABOUT THIS PRIVACY NOTICE We are committed to protecting the privacy and
personal data of our end users. The purpose of this Privacy Notice (the Notice) is
to explain to users (you) how we collect, use, and disclose your personal data
when you are using the Site. We will make changes to this Notice from time-to-
time. If we make material changes, we will alert you to these. We are the
controller of the personal data we process about you, meaning we decide how
and why we process your personal data. If you have any queries about this
Notice, please contact us at boevaag@boevaagplumbing.com. You can access
specific topics within this Notice, including information about the personal data
we collect, the purposes for which we use and disclose such personal data,
whether we sell or share personal data, and how long we retain such personal
data and related subjects, by clicking on the relevant links below:
1. Introduction
2. When Will We Collect Your Personal Data?
3. What Personal Data Will We Collect?
4. Purposes for Which We Will Use Your Personal Data
5. Communications
6. Disclosures of Personal Data
7. How Do We Protect Your Personal Data
8. Cookies & Related Tracking Technologies
9. How Long Do We Keep Your Personal Data?
10. Children Aged Under 16
11. What Are Your Rights?
12. Who Can You Ask for More Information?
3. WHEN WILL WE COLLECT YOUR PERSONAL DATA? When you sign-up to use the
services of Boevaag Plumbing, Inc, we will be able to identify you as well as the
activities you undertake in connection with the services we provide. 3 We may collect
your mobile phone number and SMS consent when you submit a form on our website (if
present), speak with our staff by phone, communicate with us in person, or otherwise
request services from us.
4. WHAT PERSONAL DATA WILL WE COLLECT? This section informs you of what
information we collect from or about you in the past 12 months. Personal data means
any information about an individual from which that individual can be identified. We may
collect, use, store and transfer different kinds of personal data about you or in relation to
you which we have grouped together as follows:
• Identity Data including first name, last name, age, home address and telephone
number.
• Contact Data including first name, last name, home address, billing address
and telephone number.
• Financial Data including bank account and payment card details. Note we do
not store any of your bank or credit / debit card details on the Site.
• Transactional Data including details about payments to and from you and other
details of products and services you have purchased from us via the Site.
• Technical Data including internet protocol (IP) address, login data, browser type
and version, time zone settings (and location information), browser plug-in types
and versions, operating system and Site, and other technology on the devices
you use to access the Site.
• Usage Data including information about how you use the Site.
• Marketing and Communications Data including your preferences in receiving
marketing from us and third parties and your communication preferences.
• Service Data including information relating to scheduling, dispatching, job
details, service history, invoicing, and communications between you and service
technicians.
We also collect, use and share Aggregated Data such as statistical or
demographic data for any purpose. Aggregated Data is not considered personal
data as this data does not directly or indirectly reveal your identity. An example of
Aggregated Data would be where we use your Usage Data to calculate the
percentage of users accessing the Site at a given time. To the extent that we use
Aggregated Data, we commit to maintaining and using the information in de-
identified form and we will not attempt to reidentify the information, except as
permitted or required under the applicable law.
5. PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA This section
explains how we will use personal data you provide to us in order to carry out the
activities relevant to the provision of our services to you. Purpose / Activity To set-up,
administer and manage your account To provide you with our services To optimize the
functionality of the Site (including data analysis, testing, support, troubleshooting and
general maintenance of the Site) To deliver a personalized user experience when using
the Site To facilitate scheduling, dispatching, invoicing, payments and communication in
connection with the provision of our services
6. COMMUNICATIONS (EMAIL AND SMS): 4 By providing your contact information to
Boevaag Plumbing, Inc., including your mobile phone number and email address, you consent to receive transactional communications related to your relationship with us.
These communications may be delivered by SMS text message, email, or other electronic
means and may include:
• Appointment reminders
• Technician arrival updates
• Overdue reminders
• Service follow-up communications
• Billing or account notifications Message frequency may vary. Message and data rates
may apply for SMS communications. You may opt out of receiving SMS messages at
any time by replying STOP to any message. For assistance, reply HELP or contact us
directly at 612-270-6872.
You may unsubscribe from transactional email communications by following the
unsubscribe instructions included in the email or by contacting us directly at
boevaag@boevaagplumbing.com. Please note that even if you opt out of certain email
communications, we may still send messages necessary to provide requested services
or comply with legal obligations.
We may collect and retain information related to your communications with us, including
your phone number, email address, message content, consent status, and opt-in or opt-
out records, in order to provide communication services, maintain customer records,
and comply with applicable laws and carrier requirements.
No mobile information will be shared with third parties or affiliates for marketing or
promotional purposes. All other categories exclude text messaging originator opt-in data
and consent; this information will not be shared with any third parties.
Your consent to receive SMS or email communications is not a condition of purchase,
and you may revoke consent at any time through the opt-out methods described above.
6. DISCLOSURES OF PERSONAL DATA In addition to the specific situations discussed
elsewhere in this Notice, in the past 12 months we may have disclosed personal data in
the following situations:
We may share your personal data with the following third parties who assist us with
administering the provision of our services to you:
● business partners, suppliers and sub-contractors for the performance of any contract
we enter into with them or you (e.g., third-party technicians or specialists that we may
engage from time-to-time to deliver certain services);
● service providers that assist with the provision, improvement and optimization of the
Site;
● service providers we engage to perform functions on our behalf including sending
customer communications, recovering debts, analyzing data, providing marketing
assistance, processing payments, researching customer satisfaction and providing
customer service. We may disclose your personal data in response to subpoenas,
warrants, or court orders, or in connection with any legal process, or to comply with
applicable laws. We may also disclose your personal data in order to establish or
exercise our rights, to defend against a legal claim, to investigate, prevent, or take
action regarding possible illegal activities, suspected fraud, safety of person or property,
a violation of our policies, or to protect the rights, property, security or safety of us, you,
our staff or the public. We may also pass Aggregated Data on the usage of the Site
(e.g., we might disclose the numbers of visitors to the Site that come from different
geographic areas) to third parties but this will not include information that can be used to
identify you personally. If a business transfer or change of business ownership takes
place or is envisaged, we may transfer your personal data to the new owner (or a
prospective new owner). If this happens, you will be informed of this transfer.
7. HOW DO WE PROTECT YOUR PERSONAL DATA 5 We take your privacy seriously
and have implemented appropriate physical, technical and organizational security
measures designed to secure your personal data against accidental loss, destruction or
damage and unauthorized access, use, alteration or disclosure.
8. COOKIES; RELATED TRACKING TECHNOLOGIES The Site may use cookies,
web beacons, pixels, tags, and similar technologies to support functionality, analytics,
and related purposes. These may include browser identifiers, session cookies,
persistent cookies, and third-party analytics tools, which allow us and our service
providers to recognize your device, understand how the Site is used, and improve
performance and user experience. You can manage certain permissions and
preferences through your browser settings or through any cookie preference manager
we make available on the Site.
9. HOW LONG DO WE KEEP YOUR PERSONAL DATA? Note to FieldEdge Member:
The tracking technologies described in this section are illustrative only. Depending on
the cookies, pixels, tags and other tracking technologies deployed on your website,
additional disclosure obligations and consumer rights (including opt-out rights) may be
triggered under applicable US state privacy laws. In particular, the use of third-party
advertising or analytics trackers may constitute a "sale" or "sharing" of personal data or personal information under certain state laws (e.g., the California Consumer Privacy Act).
This section should be reviewed and updated to accurately reflect the tracking
technologies used on your website and should be reviewed by independent legal
counsel to ensure compliance with all applicable requirements. We retain information
about you and your relationship with us for as long as is needed to fulfill our legitimate
business purposes outlined in this Notice. The specific periods for which we keep
information about you vary depending on the nature of the information, why we need it,
and whether the personal data is de-identified. We also consider the minimum
necessary retention period prescribed by applicable laws, recommended by industry
standards, and stated in contracts and other legal obligations.
10. CHILDREN AGED UNDER 16 The Site is not intended for users under 16 and we
do not knowingly process any personal data of users under this age.
11. WHAT ARE YOUR RIGHTS? Under certain circumstances, you may have rights in
relation to your personal data. There are circumstances in which your rights may not
apply. You may have the right to request that we:
• Right of access: You may have the right to know and access the personal data we
have collected about you, including the categories of personal data, the business or
commercial purpose for collecting and processing your personal data, the categories of
third parties to whom we disclose personal data, the categories of personal data that
may be disclosed to those third parties, and, in some instances, a list of third parties to
whom we have disclosed your personal data. You may have the right to receive the
personal data we process about you in a format, to the extent technically feasible, that
is portable, usable, and allows you to transmit the personal data to a person without
impediment. legal advice to ensure compliance.
• Right to correction: You have the right to request that we correct or supplement any
inaccurate or incomplete personal data we process about you.
• Right to deletion: You have the right to request that we delete your personal data or as
applicable anonymize your personal data.
• Right to data portability: You have the right to request that we provide the personal
data that you provided to us in a structured, commonly used and machine-readable
format; and you have the right to transmit such personal data to another entity.
• Right to prohibit the sale or sharing of personal data: We do not sell or share your
personal data, as such terms are defined under applicable law.
• Automated Processing: Under certain circumstances, you have the right to opt-out of
the use of automated decision-making technology when it is used for significant
decisions concerning you or for extensive profiling. We do not currently use automated
decision-making technology for these purposes.
• Right to limit the processing of your sensitive information: We do not currently use or
disclose sensitive information for purposes other than those which cannot be limited
under applicable law.
For more information on your rights and how to use them, or if you
would like to make any of the requests set out above, please contact us
boevaag@boevaagplumbing.com. We may need to request specific information from
you to help us confirm your identity and ensure your right to access your personal data
(or to exercise any of your other rights). This is a security measure to ensure that
personal data is not disclosed to any person who has no right to receive it. You can
exercise this right at any time by contacting us at boevaag@boevaagplumbing.com
12. WHO CAN YOU ASK FOR MORE INFORMATION? If you have any questions or
concerns about how we handle your personal data, you can contact us at
boevaag@boevaagplumbing.com